Personal Information

Name:
E-mail:
Company:

Problem Description

Describe your problem (provide as many details as you can):

Device Information

Device type:	SMX-QS04 (Single-fiber) SMX-QM50 (Multi-fiber) SMX-QD10 Unknown
Device driver version (Help):
Application version (Help):

Operating System

Full OS version (Help):
If SP installed, version of SP (Help):
Are there any OS patches installed?

USB Controller

Please make sure that your USB controller supports 2.0 standard. How to check for USB 2.0 support.

USB 2.0 Controller manufacturer:
Is the controller built-in?	Yes No Unknown
Is it PCI, PCMCIA?
Are there any other USB 2.0 adapters installed?
USB 2.0 Controller driver provider:
USB 2.0 Controller driver version:
Are there any USB devices installed (mouse, printer, scanner etc)?
If there are, please list them:

Motherboard

Motherboard manufacturer:
Is there any special motherboard-related software installed?	Yes No Unknown
If there is, please list it:
Is your HDD in UDMA mode?	Yes No Unknown
Is your CD-ROM in UDMA mode?	Yes No Unknown

Video Adapter

Video card manufacturer:
Video card driver provider:
Video card driver version:

Other

System Information file (Help):