Support

 

Please contact us at

SMX-150M Camera

File
Updated on
Size
Description
 
09/27/12  
16M  
The archive contains the camera application, drivers, user guide, and SDK. NOTE: use this software package only if your camera DeviceID's last 2 digits are below 15 (version older than v.1.5). You may contact us at support@sumix.com for the firmware upgrade.

09/27/12  
4.2M  
The archive contains the camera application, drivers, user guide, and SDK. NOTE: use this software package only if your camera DeviceID's last 2 digits are equal or above 15 (version v.1.5 and newer).

09/27/12  
348K  
Includes examples.

09/27/12  
196K  
 

09/27/12  
1.9M  
 

09/27/12  
524K  
 

SMX-155 Camera

File
Updated on
Size
Description
 
09/27/12  
2.9M  
The archive contains the camera application, drivers, user guide, and SDK.

09/27/12  
3.7M  

09/27/12  
464K  

SMX-M7xx Series Cameras

File
Updated on
Size
Description
 
09/27/12  
3.4M  
The archive contains the camera application, drivers, user guide, and SDK.

09/27/12  
2.2M  

09/27/12  
592K  

SMX-M8xx Series Cameras

File
Updated on
Size
Description
 
09/27/12  
3.4M  
The archive contains the camera application, drivers, user guide, and SDK.

09/27/12  
2.3M  

09/27/12  
376K  

SMX-160 Series Cameras

File
Updated on
Size
Description
 
09/27/12  
2.8M  
The archive contains the camera application, drivers, user guide, and SDK.

09/27/12  
1.6M  

09/27/12  
376K  

SMX-M95x Series Cameras

File
Updated on
Size
Description
 
09/27/12  
2.6M  
The archive contains the camera application, drivers, user guide, and SDK.

09/27/12  
1.5M  

09/27/12  
376K  

SMX-10Mxx Series Cameras

File
Updated on
Size
Description
 
09/27/12  
2.7M  
The archive contains the camera application, drivers, user guide, and SDK.

09/27/12  
1.6M  

09/27/12  
356K  

SMX-11M5x Series Cameras

File
Updated on
Size
Description
 
09/27/12  
2.7M  
The archive contains the camera application, drivers, user guide, and SDK.

09/27/12  
1.6M  

09/27/12  
1.6M  

SMX-12A2x Series Cameras

File
Updated on
Size
Description
 
09/27/12  
5.7M  
The archive contains the camera application, drivers, user guide, and SDK.

09/27/12  
3.1M  

09/27/12  
1020K  

 

1. To download an item, right-click on the item. A small menu of choices will appear.
2. Choose "Save target as..." from the menu (or a similarly worded command of your browser).
3. Select a folder to save to, and then click the Save button.

Get Adobe Reader

All documents are .pdf files and require Adobe Acrobat® Reader. If you need to download the reader, please use the link.

Your request will be submitted to the automated Request Tracking System.

Personal Information

Name*:

 
 

E-mail*:

 
 
Problem Description:
 

Camera

Camera Serial Number:
Camera Serial Numbers are located on a sticker located on the side of the SMX Camera. If the sticker is missing, please do the following:
  • Connect your SMX Camera to your PC
  • Start the SMX Camera application
  • On the Device menu choose Settings. Device settings window will be displayed
  • Camera Serial Number is displayed next to "Device ID" text
 
Camera Driver Version:
  • Connect the SMX-150 Camera to your PC
  • Right click My Computer > Properties > Hardware > Device Manager
  • In the Imaging Devices section find the SMX-150 Series USB 2.0 Camera device and double click it
  • In the SMX-150 Series USB 2.0 Camera Properties window open the Driver tab page
  • Find the Driver Version field
If your camera cannot be installed, another way to find the Driver Version is:
  • Start Windows Notepad text editor
  • Open the SMX150A.inf file (located in the Drivers folder on the SMX-150 Camera CD)
  • In the second line of this file Driver Version should be indicated as:
    DriverVer=05/11/2004,1.36.0511.1804
 
Camera Application Version:
  • Start the SMX-150 Camera application.
  • On the Help menu choose About
  • Camera Application version will displayed in the About Box.
 

Operating System

Full OS version:
  • Click Start > Run
  • In the Run dialog box type "cmd" and press Enter
  • In the Windows XP or 2000 command prompt type "ver" and press Enter
  • The full Windows version will be printed out
 
If SP installed, version of SP:
  • Right click My Computer > Properties
  • In the General tab find Service Pack information in the System section
 

Are there any OS patches installed?

 
 

USB 2.0 Controller

Please make sure that your USB controller supports 2.0 standard. Read How to check for USB 2.0 support?

 

USB 2.0 Controller manufacturer:

 
 

Is the controller built-in?

 
 

Is it PCI, PCMCIA?

 
 

Are there any other USB 2.0 adapters installed?

 
 

USB 2.0 Controller driver provider:

 
 

USB 2.0 Controller driver version:

 
 

Are there any USB devices installed (mouse, printer, scanner etc)?

 
 

If there are, please list them:

 
 

Motherboard

Processor Type:

 
 

Motherboard manufacturer:

 
 

Is there any special motherboard-related software installed?

 
 

If there is, please list it:

 
 

Is your HDD in UDMA mode?

 
 

Is your CD-ROM in UDMA mode?

 
 

Video Adapter

Video card manufacturer:

 
 

Video card driver provider

 
 

Video card driver version:

 
 

Other

System Information file:

  • Click Start > Programs > Accessories > System Tools > System Information
  • On Windows XP in the System Information application on the File menu choose Export
    On Windows 2000 in the System Information application on the Action menu choose Save As Text File
  • In the Export As dialog choose a name for your System Information file and press Save
 

And one more thing, please

 

 

 
 

Your request will be submitted to the automated Request Tracking System.

Personal Information

Name*:

 
 

E-mail*:

 
 
Problem Description:
 

Device Information

Device type:

 
 
Device driver version:
  • Start Windows Notepad text editor
  • Open the SMX160.inf or SMXM9X.inf file (whichever is present in the Drivers folder on the ISI CD)
  • In the second line of this file Driver Version should be indicated as:
    DriverVer=05/11/2004,1.36.0511.1804
 
Application version:
  • Start the Interferometric Surface Inspection software
  • On the Help menu choose the About command
  • In the About box version is indicated as "2.0 Build 051904"
 

Operating System

Full OS version:
  • Click Start > Run
  • In the Run dialog box type "cmd" and press Enter
  • In the Windows XP or 2000 command prompt type "ver" and press Enter
  • The full Windows version will be printed out
 
If SP installed, version of SP:
  • Right click My Computer > Properties
  • In the General tab find Service Pack information in the System section
 

Are there any OS patches installed?

 
 

USB 2.0 Controller

Please make sure that your USB controller supports 2.0 standard. Read How to check for USB 2.0 support?

 

USB 2.0 Controller manufacturer:

 
 

Is the controller built-in?

 
 

Is it PCI, PCMCIA?

 
 

Are there any other USB 2.0 adapters installed?

 
 

USB 2.0 Controller driver provider:

 
 

USB 2.0 Controller driver version:

 
 

Are there any USB devices installed (mouse, printer, scanner etc)?

 
 

If there are, please list them:

 
 

Motherboard

Processor Type:

 
 

Motherboard manufacturer:

 
 

Is there any special motherboard-related software installed?

 
 

If there is, please list it:

 
 

Is your HDD in UDMA mode?

 
 

Is your CD-ROM in UDMA mode?

 
 

Video Adapter

Video card manufacturer:

 
 

Video card driver provider

 
 

Video card driver version:

 
 

Other

System Information file:

  • Click Start > Programs > Accessories > System Tools > System Information
  • On Windows XP In the System Information application on the File menu choose Export
    On Windows 2000 In the System Information application on the Action menu choose Save As Text File
  • In the Export As dialog choose a name for your System Information file and press Save
 

And one more thing, please