Sumix Corporation provides one year of warranty for all its products.
Product warranty remains valid provided the product was properly installed and used.
Defects, malfunctions, or failures of the warranted product caused by:
- Damage resulting of accident (such as floods, fire, etc.)
- Environmental and atmospheric disturbances
- External forces:
- disassembling
- wrong environment conditions for storaging (dampness, low/high operating temperature, that is not provided by the Physical characteristics of device)
- host computer malfunction, incorrect cabling
- Damage caused by misuse, abuse (dropped, scratched, etc...), unauthorized alteration or repair
are not warranted.
This warranty is limited to the repair and/or replacement, at SUMIX sole discretion, of the defective product during its warranty period.
If the product was damaged by the one of the reasons indicated above, Customer may still replace defected product after the previously made payment (the cost of the replaced product in this case is discussable and depends on the level of faulty of the returned product).
The customer agrees to assume the risk of loss or damage during transit, to prepay shipping charges, and to use the original shipping container or equivalent.